
Contact Us
To contact us, you can use our contact form, or find your nearest store.
Find an Oscar Wylee store >Track Your Order
Looking to track your order? If you have received your order number, click the link below to track its progress.
Track My Order >
How to find my prescription?
A basic version of your prescription will be contained in your order confirmation. To obtain a full copy of your prescription, you can visit your nearest Oscar Wylee store.
Find an Oscar Wylee store >
What frames suit my face shape?
Certain frames may be better suited to certain face shapes.
Learn more about face shapes >
What health funds do you take?
Oscar Wylee accepts most major health funds in store. Visit us for a full quote.
Find an Oscar Wylee store >
How much does an eye test cost?
Eye tests are bulk billed under Medicare for eligible card holders. Tests are $70 for those without a card.
Learn more about pricing >
How to cancel or reschedule an appointment?
You can cancel or reschedule an appointment by using the link in your confirmation email, or contacting your OW store.
Find an Oscar Wylee store >
What’s your warranty policy?
We have a comprehensive warranty policy to ensure customer satisfaction.
Learn more about our warranty policy >
